There are several ways to file a complaint with our office:

1. The first (and best) way to file a complaint is through the online portal. It is very simple and straightforward. It is the only way to bypass the notary requirement, and you will get a confirmation email almost immediately. And best of all, IT’S COMPLETELY FREE!
   
   a. You will need a valid email address and phone number.
   
   
2. You can also email your complaint to our office at borinfo@cuyahogacounty.gov.
   
   a. This is not the same as e-filing, even though the complaint is being sent electronically. Filing through the e-file portal is the only way to bypass the notary requirement.
   
   b. You will still need the complaint to be notarized, and a confirmation email is not guaranteed, but this avenue is also free* to file.
   
   c. *You will be responsible for any notary charges.
   
   
3. You can fax your complaint to 216-443-8282.
   
   a. You will still need the complaint to be notarized, and you will not receive confirmation, but this avenue is also free* to file.
   
   b. *You will be responsible for any notary charges.
   
   
4. You can send your complaint in the mail to our office at:
   
   a. Cuyahoga County Board of Revision 2079
   East 9th Street, Ste. 2-100,
   Cleveland, OH 44115
   
   i. It is very important to note that any complaint that is mailed to our office MUST be received on or before March 31, 2025, or that it has a United States Postal Service postmark of March 31, 2025, or before. Any other postmark from a private meter company like FedEx, UPS, DHL or Pitney Bowes will not be considered as the date of filing. If your complaint has a private meter postmark and is delivered to our office after March 31 it will not be considered as filed on time.
   
   b. You will be responsible for all postage and notary charges.
   
   
5. You can file your complaint in person.
   
   a. The BOR office is open from 8:30 AM- 4:30 PM Monday through Friday (except holidays).
   
   b. Complaint forms are available, and our staff can answer any questions you may have about the complaint process.
   
   c. Notaries are usually available and can notarize your complaints free of charge.
   
   i. NOTARY NOTES: You MUST have YOUR valid ID with you. We will not notarize a document if the person signing the complaint is not present, even if you have their ID, or if the complaint was already signed when it was brought in. If you do not bring your valid ID, we will not be able to notarize your document.
   
   d. You will receive a time-stamped copy of your complaint before you leave as your confirmation of filing.
   
   e. You will be responsible for all costs associated with parking or transportation.

The Cuyahoga County Board of Revision is a quasi-judicial body that is tasked with hearing various complaints as dictated by Ohio Revised Code section 5715 and Cuyahoga County Charter Section 6.02.

The main complaints presented before the Board of Revision are Complaints Against the Valuation of Real Property, however the Board also has authority to render decisions on various other complaints as allowed by ORC.