Inmates will visit with friends and family from a video visitation terminal (right) in their housing area. Friends and family can visit for free from a similar terminal in the Cuyahoga County Video Visitation Lobby area. These are called “Public Visits/On-Site”.

The new system allows visitors to continue coming to the Cuyahoga County visitation area for free visits, but it also allows friends and family to visit remotely from home, office or anywhere you have Internet service. Remote visitors will need a Securus account and a smartphone, tablet or computer with a webcam and a high speed Internet connection. “Remote Visits” must be paid by credit card or debit card during online scheduling

Both “Public/On-Site” and “Remote” visits must be scheduled at least 24 hours in advance. You can schedule free “Public/On-Site” visits at the lobby terminals or you can use www.videovisitanywhere.com. When you schedule your free “Public/On-Site” visits, be sure to write down the following information:

• Date and time of your visit
• PIN number you’ll use to login at the lobby terminal for your visit
• Your assigned video terminal where your PIN will be valid (example: Visitor 1, Lobby 3)

Public/On-Site Visitation Schedule (Free visit) (Cuyahoga County Corrections Center)

• Monday through Friday
  8:30 AM - 11:00 AM
  1:30 PM - 4:30 PM

Remote Visitation Schedule (Paid visit) (Cuyahoga County Corrections Center, CCCC)

• Monday thru Friday
  8:30 AM - 11:00 AM
  1:30 PM - 4:30 PM
  7:00 PM – 9:00 PM
• Saturday and Sunday
  8:30 AM - 10:00 AM
  7:00 PM - 9:00 PM

NOTE: Weekend visits for inmates housed at the CCCC may be available for scheduling, however, it will depending on the inmate’s location, within the Jail, at that time.

You can also use a computer with high speed internet access and a webcam. You will need to do the following:

1. Create a visitation account at www.videovisitanywhere.com.
2. Request access to visit Cuyahoga County. Your request is then reviewed by jail staff.
3. Once you are approved to be a visitor, go to www.videovisitanywhere.com to schedule remote visitation appointments.

Here are some rules you must follow to protect your visitation privileges:

1. The visitor who schedules the visit is considered the primary visitor and must be present at the time of check in and for the visit.
2. On-Site Visits will be limited to two (2) Adults and two (2) Children.
   • Anyone over the age of 18 years is considered an adult for visitation. Proof of age will be required before visitation is allowed.
   • Children must be accompanied by their parent or legal guardian. Proof of age and/or guardianship will be required before visitation is allowed.
3. Visitors are required to present valid photo identification (state driver's license, state identification card, passport, military identification).
4. Children not allowed to visit may not be left unattended in the lobby.