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Handouts and Tipsheets


Download and share these Scam Squad handouts. If you would like information on a topic you don't see here, or need one-on-one assistance, please call the Cuyahoga County Department of Consumer Affairs at 216-443-7035.

 

Hang Up If...

Hang Up If Card

Request our “Hang Up If” cards for older residents with warning signs they are talking to a scammer and some members of Scam Squad they can call to verify if something is real. Available in English and Spanish.

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Arrest and Jury Duty Scams

If you get a call, text or email telling you that you’re about to be arrested for any reason, including failing to appear for jury duty or a court appearance, hang up. It’s a scam.

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Fake Job Scams

Fake Job Scams are common but there are these are the signs to know so you can avoid working for a scammer.

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Hiring a Contractor

Hiring a Contractor Tipsheet

Use these tips to avoid bad contractors.

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Internet Safety

The internet opens a world of new connections and opportunities, but it also can connect you with scammers. Use these simple tips to avoid online scams.

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Dealing with Robocalls

The Cuyahoga County Department of Consumer Affairs and the Scam Squad have received numerous reports of robocalls of all types. Some residents are reporting repeated, abusive calls – for example, 15 calls a day, minutes apart.

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Bitcoin Scams

Get a call or email telling you that you need to pay a bill, fine or fee with bitcoin? It is a SCAM.

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Used Car Shopping Tips

Used Car Shopping Tips

Review our Used Car Shopping tips to help you purchase a reliable vehicle.

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Avoid Student Loan Scams

Scammers frequently target people with student loan debt. Scammers can be very convincing. They con borrowers into paying for bogus debt relief or into revealing private information.

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Utility Shutoff Scams

Scammers posing as electric company employees are calling, texting, and even going door to door threatening Cuyahoga County residents with immediate utilities shutoffs if they don’t pay.

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General Info

Consumer Affairs General Information

Department of Consumer Affairs General Contact and Services Tipsheet.

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