The Cuyahoga County Department of Consumer Affairs urges homeowners to avoid home repair scams in the wake of damaging storms.

Be aware that fly-by-night repair companies often go door-to-door after storms. Do not sign contracts for repairs until you fully read the contract and take time to check out the company’s reputation.

To find a reputable home repair company:

• Ask your insurer for recommendations when you file an insurance claim. Or ask neighbors who’ve done similar work in the past for recommendations.
• Always research how a company has treated other customers. Read Better Business Bureau ratings and reviews at bbb.org. Or find reviews by searching a company’s name online with words like “scam” or “complaint”.

Know that contractors who solicit you at your home must provide you with a written three-day “right to cancel” that lets you cancel without penalty.

Find detailed tips for hiring a contractor from Consumer Affairs.

Read about homeowner claims in Ohio Department of Insurance’s Severe Weather Toolkit.

Find a map of cooling centers and sign up for Ready Notify weather and scam alerts from the Cuyahoga County Emergency Management at cuyahogacounty.gov/ready or 216-443-5700.

File complaints against utilities with the Public Utilities Commission at puco.ohio.gov or 800-686-7826.

Need help? Reach the Cuyahoga County Department of Consumer Affairs at 216-443-7035.